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Remove iOS7 & iOS 8 Activation Lock - How do I turn off iCloud?

IOS7 comes with a new feature that protects Apple devices from theft, it is called Activation Lock and you will need to remove it before sending in your device as we cannot accept any devices with Activation Lock active.

Please read the below information as it explains how to remove the Activation Lock from your Apple product so that you can send it to us for recycling.

 

 

IphoneMethod #1 - Via your device

You can easily remove the Activation Lock from your iOS 7 & iOS 8 device by following the below steps:

  1. Turn your device ON.
  2. Open your Settings application.
  3. Open up the iCloud settings.
  4. Click on Delete Account. (iOS 8 users will need to tap "Sign Out")
  5. Enter your Apple ID and Password when prompted.
  6. Turn Off your device and send it to us.

 

 

Method #2 - Via iCloud.com

If your device is already packaged up or you have sent us the device you can still remove Activation Lock from your iOS7 device by going to iCloud.com and following these instructions:

  1. Turn your device OFF.
  2. Log into iCloud.com with your username and password.
  3. Select Find My iPhone.
  4. Select your device from the Device List (at the top left hand side of the screen).
  5. Device should appear as Offline.
  6. Select Remove from Find My iPhone (at the bottom of the screen).
  7. Select Remove​ on confirmation message.

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